PA managers struggle to balance management costs and ever-increasing demanding citizens. Faster services delivery with higher quality cannot be achieved by traditional management techniques. Rather, these should be coupled with new techniques while seeing the impact of their execution before the implementation.

Simulation and math optimization

Simulation is an effective tool helping managers to take optimal decisions based on unbiased data. Just imagine to see the aftermath of your choices before to play these into the real world. A virtual clone of your system and its processes helps you to understand its behaviour through scenarios and assumptions.

In the other side, math optimization techniques can be used to support complex choices (e.g. bids, procurements) involving a number of decision makers.

Segments

• Process re-engineering with simulation
  
• Queue simulation of front office counters
  
• Multi-criteria/decision-makers comparative analysis and optimization.

ACT Operations Research' references
At ACT Operations Research we have been working with top performing players in the Public Administration segment through direct and indirect engagements providing customers with proprietary and third parties technologies.

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ACT Operations Research products portfolio

• ARENA and SIMIO: the world's leading simulation software applications.
  
• BEFORE is the ACT Operations Research' proprietary statistical tool for demand forecasting and revenue management.

The offering includes SAS' powerful analytical and statistical tools which can be integrated with ACT Operations Research' optimization and forecasting engines.
ACT Operations Research provides customers with specialist support by building bespoke simulation models and implementing the most modern math optimization algorithms.